These Terms of Service (“Terms”) govern your use of the website and services provided by Jyotsu Enterprise (“we”, “our”, “us”). By accessing or placing an order on our website, you agree to be bound by these Terms.

If you do not agree, please refrain from using our services.

1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years of age or using the site under supervision
  • All information provided by you is accurate and complete
  • You will not use the website for any unlawful or unauthorized purpose

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products & Customization

Jyotsu Enterprise specializes in customized and made-to-order trophies, awards, and related products.

  • All designs, text, logos, and artwork submitted by customers are processed as provided
  • Customers are responsible for ensuring accuracy before submission and approval
  • Minor variations in color, finish, or layout may occur due to production processes

Once an order is placed and approved, it will be processed as per the selected specifications.

3. Pricing & Payments

  • All prices are listed in applicable currency and are subject to change without prior notice
  • Full payment is required to confirm an order unless otherwise agreed
  • Payments are processed through secure third-party payment gateways

We do not store sensitive payment information such as card details.

4. Intellectual Property Rights

All content on this website, including but not limited to text, images, graphics, logos, product designs, and layouts, is the property of Jyotsu Enterprise or its licensors and is protected under applicable intellectual property laws.

  • The Jyotsu name, logo, and branding elements may not be used without prior written permission
  • Access to this website does not grant any rights to use our intellectual property

For customer-submitted content:

  • Jyotsu Enterprise does not claim ownership over designs, logos, or artwork uploaded by customers
  • The customer confirms that they have the necessary rights or permissions to use such content
  • Any claims related to intellectual property infringement shall be the sole responsibility of the customer

We reserve the right (but not obligation) to review or reject any content that violates applicable laws or third-party rights.

If you believe any content on our website infringes your intellectual property rights, you may contact us at:
 📧 info@jyotsu.com

5. Order Acceptance & Cancellation

  • All orders are subject to acceptance and availability
  • Jyotsu Enterprise reserves the right to cancel or refuse any order at its discretion
  • Cancellation policies are governed by our Return & Cancellation Policy

6. Shipping & Delivery

Shipping and delivery terms are governed by our Shipping Policy.

By placing an order, you acknowledge that:

  • Delivery timelines are estimates only
  • Risk transfers to the customer once the order is handed over to the courier

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Jyotsu Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • We are not responsible for:
    • Errors in customer-provided content
    • Delays caused by third-party logistics providers
    • Minor variations in final product output

Nothing in these Terms shall:

  • Limit or exclude liability for death or personal injury caused by negligence
  • Limit liability for fraud or fraudulent misrepresentation
  • Exclude any liability that cannot be excluded under applicable law

As long as the website and services are provided, we do not guarantee that they will be error-free, uninterrupted, or completely secure.

8. Disclaimer

The website and all products/services are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, including but not limited to:

  • Accuracy of content
  • Suitability for a particular purpose
  • Continuous availability of the website

Use of the website and services is at your own risk.

9. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Shipping and logistics
  • Website analytics

We are not responsible for the actions, policies, or performance of these third parties.

10. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of courts in Rajkot, Gujarat.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes constitutes acceptance of the revised Terms.

12. Contact Information

For any questions regarding these Terms, please contact:

📧 info@jyotsu.com